Naltex For Medical Clothes and Surgery Wear - FAQ

frequently asked questions

Here you will find an answer to most of the questions that may occur to your mind, such as shipping, electronic payment, the agent system, and so on. We are always happy to receive your suggestions and inquiries by emailing us or contacting us from Saturday to Thursday from ten in the morning until seven in the evening.

How Can I View My Order Status

To view the status of your order, You Need To Login And visit My Order Page. You will need your order number you gave us when you placed your order.

Can I change an item after adding it to my shopping cart?

You can make changes to color, size, or quantity directly from your shopping cart. You can also add item or remove the item. To access your shopping cart, click on the shopping cart icon in the top right corner of the menu.

Do you accept orders over the phone, fax or in the mail?

Yes, you can make purchases by phone, by fax, or through the mail.
By phone: contact a Customer Care Specialist by calling +2001118434812. Representatives are available 24 hours a day, 7 days a week to help with your order.

By mail: You Can Send Email To Us. Mail To:

How can I open an account and is there a fee for that?

You can open an account with us by going to the login page and then filling out a new account registration form and there is no fee for that, or you can log in with a Facebook or Google account.

How can I pay on the site when purchasing a product and what are the available payment methods?

You can pay when purchasing products through the following payment methods, Visa or MasterCard, or from within Egypt through Fawry, Vodafone Cash or Orange Cash, knowing that all data is encrypted and no one can see it.

What is the commission agency system and how can I request it

Commission agents system is an incentive system in order to create a base of distinguished agents around the world in exchange for rewarding commissions, and you can submit a request for that by emailing us from the Contact Us page